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Terms of Service

Last updated: May 6, 2026

1. Agreement

These Terms of Service ("Terms") are a legally binding agreement between you and Lighthold UG (haftungsbeschränkt), registered in Germany ("we", "us", or "our"). They govern your access to and use of YouRun, including our mobile applications, web application, APIs, wearable integrations, workout import/export tools, subscription features, community features, and related services (the "Service").

By creating an account, accessing, or using the Service, you agree to these Terms, our Privacy Policy, Cookie Policy, and any additional terms shown for a specific feature or purchase. If you do not agree, do not use the Service.

If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation.

2. Service Description

YouRun helps users record, import, store, analyze, export, and share running and fitness activities. Depending on availability and your settings, the Service may include GPS recording, maps, route previews, workout imports, workout exports, connected device sync, training plans, performance insights, optional coaching, clubs, challenges, segments, leaderboards, comments, messages, and safety-sharing features.

The Service is a consumer fitness and community service. It is not a medical device, healthcare provider, emergency service, rescue service, or professional coaching service.

3. Eligibility

You must be at least 16 years old, or older if the law in your country requires a higher minimum age. You must also be legally permitted to use the Service and must not have been suspended or banned from the Service.

If you are below the age of majority in your country, you may use the Service only with permission from a parent or legal guardian. The parent or guardian is responsible for the minor's use of the Service.

We may refuse, suspend, or terminate access if we reasonably believe that you do not meet these requirements.

4. Account Registration and Security

You must provide accurate, current, and complete account information and keep it updated. You are responsible for your login credentials and all activity under your account. You may not share, sell, transfer, or operate another person's account without permission.

Notify us immediately at contact@lighthold.io if you suspect unauthorized access or misuse of your account.

5. Your Use of the Service

You may use the Service for personal fitness, activity recording, analysis, community participation, and related lawful purposes. You are responsible for your conduct, your workouts, your content, your privacy settings, and your interactions with other users.

You must comply with applicable law, these Terms, platform rules from Apple or Google where applicable, and any rules shown for specific clubs, challenges, segments, subscriptions, beta features, or integrations.

6. Fitness, Location, and Safety Disclaimer

You are responsible for deciding whether an activity, route, workout, plan, or suggestion is appropriate for you. Consider your health, fitness level, weather, road/trail conditions, traffic, daylight, local rules, and any medical advice you have received.

Training insights, pace guidance, plans, and coaching features are informational fitness tools. They are not medical advice, diagnosis, injury prevention, treatment, recovery prescription, or a guarantee of performance. Consult a qualified professional before starting or changing exercise if you have health concerns.

Maps, routes, GPS tracks, distance, pace, elevation, segments, and safety-sharing features may be inaccurate, delayed, incomplete, or unavailable. Do not rely on the Service for navigation in hazardous conditions or for emergency assistance. If you need urgent help, contact emergency services directly.

7. Activity Data and Privacy Controls

YouRun is built around workout and route data. Your activity data may include GPS tracks, sensor values, health-related workout metrics, route previews, notes, photos, device data, import files, and performance summaries.

Workouts are private by default unless you change visibility settings. You can choose whether to share activities with followers, clubs, links, public surfaces, challenges, segments, leaderboards, or search-indexable views where those features exist. Activity visibility and map visibility may be separate settings.

You are responsible for understanding the visibility settings you choose. Public or shared activities may reveal where you live, work, train, travel, or spend time. Use private zones, start/end hiding, hidden maps, and private activity settings when appropriate.

Content or activity data you share publicly, through clubs, via links, or to third-party services may be copied, reshared, indexed, or retained outside our control.

8. User Content and Licence

You retain ownership of content and activity data you submit to the Service, including workout records, routes, photos, comments, messages, profile text, reports, and feedback ("User Content").

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, adapt, display, transmit, distribute, and create technical or analytical derivatives of that User Content solely to operate, secure, provide, improve, and develop the Service. This includes displaying content according to your settings, generating route previews, calculating metrics, matching segment efforts, producing exports, backing up data, and enforcing these Terms.

This licence ends when you delete the relevant User Content or your account, except where retention is reasonably necessary for backups, legal compliance, safety, dispute resolution, fraud or anti-cheat review, or where the content has been shared with others and remains part of their experience, such as comments, messages, club posts, challenges, public routes, segment records, or leaderboard context.

You represent that you have the rights and permissions needed to submit User Content and that your User Content does not violate law, these Terms, privacy rights, publicity rights, intellectual property rights, or other rights of any person.

9. Prohibited Conduct

You must not:

  • Harass, threaten, stalk, bully, abuse, exploit, or endanger any person.
  • Impersonate another person, misrepresent identity, age, affiliation, qualifications, or activity performance.
  • Upload, share, or promote illegal, hateful, sexually exploitative, violent, or harmful content.
  • Use the Service in a way that involves, targets, sexualizes, exploits, or endangers minors.
  • Share another person's private information, location, messages, photos, health data, or route data without permission.
  • Record, import, edit, or classify activities deceptively to manipulate challenges, segments, achievements, or leaderboards.
  • Use a vehicle, e-bike, duplicate file, edited file, incorrect activity type, spoofed GPS, automated tool, or other manipulation to gain unfair competitive placement.
  • Send spam, chain messages, scams, phishing, malware, or unsolicited commercial messages.
  • Scrape, crawl, harvest, copy, or bulk export data except through features we provide or with our written permission.
  • Reverse engineer, decompile, disassemble, attack, overload, disrupt, bypass, or test the Service except as permitted by law or an approved security process.
  • Circumvent paywalls, rate limits, authentication, privacy controls, safety controls, moderation tools, or technical protection measures.
  • Use the Service for commercial advertising, contests, promotions, or data brokerage without our prior written permission.
  • Submit false, malicious, or bad-faith reports, appeals, copyright notices, or support requests.

10. Competitive Surfaces, Segments, and Anti-Cheat

Segments, leaderboards, challenges, achievements, and similar competitive surfaces may rely on GPS quality, activity type, sensor data, route matching, privacy-safe geometry, timestamps, edits, imports, device provenance, duplicate detection, and plausibility checks.

We may mark activities as ineligible, remove placements, flag results, request edits, restrict competitive access, or review accounts when we suspect inaccurate data, unsafe conduct, manipulation, or breach of these Terms. Automated signals may assist review, but significant restrictions may be appealed through the available appeal process or by contacting contact@lighthold.io.

Privacy redaction may affect eligibility. For example, if private zones or hidden route sections leave too little data to verify a segment effort, the workout may remain visible to you while being excluded from public competitive rankings.

11. Community Interactions

The Service may let users follow each other, join clubs, comment, message, participate in challenges, share activities, or compare performances. We are not a party to user interactions and do not verify every user's identity, background, ability, health, qualifications, or activity accuracy.

Use judgment when meeting, training with, messaging, or sharing location with other users. You are responsible for your interactions on and off the Service.

We may review communications or activity data when a user reports content or conduct, when needed for safety, moderation, support, legal compliance, security, or enforcement of these Terms.

12. Third-Party Services and Connected Devices

The Service may integrate with or receive data from third-party platforms, app stores, payment providers, wearable devices, health platforms, file formats, mapping services, or fitness services you choose to connect or use.

Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party services, devices, data accuracy, outages, permissions, refunds, or changes. You are responsible for ensuring that you are allowed to import, export, connect, or share data with those services.

If you revoke a third-party connection, previously imported data may remain in YouRun until you delete it or your account, subject to our Privacy Policy.

13. Subscriptions, Purchases, and Trials

We may offer paid subscriptions, trials, one-time purchases, or premium features. Prices, billing intervals, renewal terms, included features, trial rules, and cancellation instructions are shown before purchase.

Subscriptions renew automatically unless cancelled before the renewal date. App Store purchases must be managed through your Apple account. Google Play purchases must be managed through your Google account. Web purchases must be managed through the Service or Stripe-powered billing flows where available.

Deleting the app or deleting your YouRun account does not automatically cancel a subscription purchased through Apple, Google, or another external platform. You must cancel through the platform that billed you.

We may change prices or features prospectively. Where required, we will notify you before the change applies. Refunds are handled according to applicable law and the rules of the platform or payment provider used for the purchase.

14. Right of Withdrawal for EU/EEA Consumers

If you are a consumer in the European Union or European Economic Area, you may have a statutory right to withdraw from certain purchases within 14 days, subject to legal exceptions.

By purchasing digital content or a subscription and requesting immediate access, you consent to immediate performance. You acknowledge that your withdrawal right may expire once the digital content has been fully provided or the service has begun, where permitted by applicable law, including Article 16(m) of Directive 2011/83/EU and § 356(5) BGB.

To exercise a withdrawal right that still applies, contact contact@lighthold.io. For purchases through Apple or Google, the platform may need to process the refund.

15. Content Moderation and Enforcement

We may moderate content and conduct to operate the Service, enforce these Terms, protect users, comply with law, and meet obligations under Regulation (EU) 2022/2065 (Digital Services Act). Our single point of contact for users and authorities under Articles 11 and 12 DSA is contact@lighthold.io.

Moderation may include automated detection, user reports, trusted signals, support review, and human review. Enforcement may include warnings, reduced visibility, content removal, feature restrictions, leaderboard ineligibility, temporary suspension, account termination, reports to authorities, or other proportionate action.

Where required, we will explain moderation decisions and provide an appeal path, unless doing so would be unlawful, compromise safety, reveal security methods, or interfere with an investigation.

16. Intellectual Property

The Service, including software, design, interfaces, text, graphics, logos, icons, images, audio, video, databases, metrics, algorithms, and underlying technology, is owned by or licensed to Lighthold UG (haftungsbeschränkt) and protected by intellectual property laws.

We grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for your personal, lawful use in accordance with these Terms. We reserve all rights not expressly granted.

You may not use our name, logo, branding, or marks without prior written permission.

If you believe content on the Service infringes your intellectual property rights, contact contact@lighthold.io with enough information for us to identify the work, the allegedly infringing material, your contact details, and the basis for your claim.

17. Feedback

If you send ideas, suggestions, or feedback, you grant us the right to use them without restriction or compensation. Do not send confidential information as feedback.

18. Beta, Preview, and AI Features

We may offer beta, preview, experimental, or AI-assisted features. These may be incomplete, inaccurate, changed, rate-limited, suspended, or discontinued at any time.

AI-assisted features can make mistakes and should not be treated as medical, legal, financial, emergency, or professional advice. You remain responsible for decisions based on outputs.

19. Service Changes and Availability

We may modify, suspend, restrict, or discontinue parts of the Service. We do not guarantee that the Service, any feature, route, map, segment, challenge, leaderboard, import format, export format, integration, metric, or device connection will always be available, accurate, or unchanged.

We may perform maintenance, updates, security changes, or emergency actions without prior notice where necessary.

20. Termination and Suspension

You may delete your account through account settings where available or by contacting us. Account deletion may include a recovery period and will be handled according to our Privacy Policy.

We may suspend or terminate your account, restrict features, or remove content if we reasonably believe that you violated these Terms, created risk or harm, infringed rights, manipulated competitive surfaces, failed to pay, or used the Service unlawfully.

Termination does not automatically entitle you to a refund except where required by law or applicable platform rules.

Sections that by their nature should survive termination will survive, including sections on User Content licence, prohibited conduct, intellectual property, disclaimers, limitation of liability, indemnity, governing law, disputes, and any payment obligations incurred before termination.

21. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted, secure, error-free, accurate, complete, compatible with every device, or suitable for your goals.

Nothing in these Terms excludes warranties or rights that cannot be excluded under mandatory consumer protection law.

22. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, loss of profits, loss of data, loss of goodwill, lost training opportunity, or harm arising from your use of routes, workouts, community interactions, third-party services, or unavailable/inaccurate metrics.

Our total aggregate liability for all claims arising out of the Service or these Terms is limited to the greater of: (a) the amounts you paid to us in the 12 months before the event giving rise to the claim; or (b) EUR 100.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, wilful misconduct, gross negligence, or any liability that cannot be excluded under applicable law, including §§ 309 No. 7 and 309 No. 8 BGB.

23. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Lighthold UG (haftungsbeschränkt) from claims, liabilities, damages, losses, and expenses arising from your User Content, activity data, use of the Service, interactions with users, connected services, breach of these Terms, violation of law, or infringement of third-party rights.

This does not apply where a claim arises from our wilful misconduct or gross negligence, or where prohibited by consumer protection law.

24. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, excluding conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.

If you are a consumer habitually resident in the European Union, you also benefit from mandatory consumer protection rules of your country of residence.

Disputes are submitted to the competent courts in Saarbrücken, unless mandatory law provides another jurisdiction.

25. Dispute Resolution

Before starting formal proceedings, we encourage you to contact contact@lighthold.io so we can try to resolve the issue.

The European Commission provides an Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/. We are not currently obliged to participate in dispute resolution before a consumer arbitration board, but we may consider voluntary participation.

26. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will notify you by email, in-app notice, website notice, or another appropriate method before or when they take effect. Where legally required, we will request consent.

Your continued use of the Service after updated Terms take effect means you accept the updated Terms. If you do not agree, stop using the Service and, where appropriate, delete your account before the changes take effect.

27. Miscellaneous

If any provision is invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue. Our failure to enforce a provision is not a waiver.

You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, restructuring, or sale of assets, provided the assignee honours applicable user rights.

These Terms, together with the Privacy Policy, Cookie Policy, and any feature-specific terms, are the entire agreement between you and us regarding the Service. The Terms are available in English and German. In case of conflict, the German version prevails.

28. Contact

For questions about these Terms:

  • Email: contact@lighthold.io
  • Legal enquiries: contact@lighthold.io
  • Address: Campus Gebäude A1 1, 66123 Saarbrücken, Germany